Shipping and Delivery

Placing Orders

Once you place your order, you should receive an email to confirm that you have placed an order. If you would like to change your order, email us at info@baskethutvillage.com with information regarding how you would like to change your order.

You can also cancel your order in case you change your mind immediately after making the purchase. We will cancel the order on your behalf and refund you in full. 

Shipping!

As soon as you place your order, we begin processing it right away. Order processing can take between 1 and 2 days from the order date. Once the item is shipped, you will receive an email confirmation of the same.

Estimate Shipping Times

Within the United States: 3-7 days

Europe and UK: 7 -14 days

Rest of the World: 7 – 20 days

Late or Missing Deliveries

If you haven’t received a your basket with the estimated times above, first wait a few days as it can be due to unavoidable circumstances with the courier.

However, if it takes significantly longer, kindly email us as info@baskethutvillage.com so we can follow up with the courier.

If we do all this and the basket never arrives, we will initiate a refund to you of the value of the basket.

Returns and Refunds

Please read our returns and refunds policy to check if your item is eligible for a return, exchange or refund.